Service status
Live availability of NeoBank customer-facing services. This page is published from the status pipeline and refreshes every minute.
Current status
No active incidents| Service | Status | Uptime 30d | Latency |
|---|---|---|---|
| Customer Portal | Operational | 99.98% | 120 ms |
| Payments API | Operational | 99.95% | 86 ms |
| Card authorisation | Operational | 99.99% | 42 ms |
| Transfer screening | Degraded | 98.71% | 910 ms |
| Legacy home banking | Maintenance | 96.40% | — |
Status generated by the availability pipeline · retention 90 days
Past incidents
| Date | Service | Summary |
|---|---|---|
| 28/08 | Transfer screening | Sanctions list refresh delayed the screening queue. |
| 14/08 | Payments API | Elevated error rate on SEPA submission for 22 minutes. |
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